30 cu. ft. French Door Refrigerator

French door refrigerator

Mik 2017 8/10/2022

I bought this refrigerator in 2017. Love the style. Just quit working. Called LG and gave the information over the phone. They set up an appointment for their tech repairman. It was about six days before he could get her. LG stayed in touch with me whole time. Repairman was polite efficient and every thing was done. Needed. New compressor and LG replaced at no cost to me. Great customer service.
Originally posted on lg.com

Yes, I recommend this product

Fridge wont hold temp

Spartan5382 8/9/2022

Fridge was purchased October of 2016 and its a 6 year fridge. Almost every part was replaced and its still holding steady at 45. Lost 2 sets of groceries to it.
Originally posted on lg.com

No, I do not recommend this product

Awesome Features

SLROHR 8/8/2022

Best utilization of space lighting and easy access to manage storage of foods Love this refrigerator none on the market compare. Even tho after 4 years our compressor failed Id replace it with another LG. Thankful our warranty is still in place.
Originally posted on lg.com

Yes, I recommend this product

LG French Door Review

Stay Clear From LG 8/7/2022

I had this fridge for less than 6 years and the compressor broke. I spoke with LG for about two weeks and was able to get a compressor covered under warranty however to install the compressor their technician was charging around 800 dollars almost double the price of a compressor. I asked LG if they would be willing to cover the cost for instal since my warranty lapsed for about six months. LG kept escalating my claim to their presidential Liason but after a week of telling me that they will call me back no one called back. This was the last draw and I will not be buying another LG product ever again.
Originally posted on lg.com

No, I do not recommend this product

Bad compressor and bad fan on my 3rd replacement

Lmxs30776d 8/7/2022

I purchased this refrigerator in 2016. By 2020 I had to have the compressor replaced. A year later I had to again have the compressor replaced. Now August 2022 and I am getting an error code that indicates that the fan is freezing. There are always warning signs.the refrigerator sounds like an airplane gearing up to take off. And then the ice stops working and then the freezer goes. CUSTOMER SERVICE IS USELESS. One person tells me they will fix it or compensate me but dont. I just wasted $125 to have THEIR service person to come to my home but as luck would have it it started working the night before his appointment. What a scam this has been.
Originally posted on lg.com

No, I do not recommend this product

Snail services But great job on refrigerator

Rosa Ramirez 8/2/2022

It took about five days to get service but once the service came they did an amazing job we still have a great refrigerator I really enjoy this amazing refrigerator it has all the features working and great extra space for food the temperature is great at storing food very happy with service and my refrigerator
Originally posted on lg.com

Yes, I recommend this product

My Refrigerator

LG Kitchen Appliances 7/18/2022

It is a beautiful product and is the second one I have purchased. Unfortunately I have had problems with both of them. Currently this one is leaking but still operating thank goodness. Any assistance you can offer would be greatly appreciated
Originally posted on lg.com

Yes, I recommend this product

Started seeing issue after 5 years

balaji loganathan 7/15/2022

Seems like its a common issue on 20161718 model of the refrigerator.
Originally posted on lg.com

No, I do not recommend this product

Awful for service and trpair

Merci Moreno 7/11/2022

Refrigerator door is already malfunction. Difficult to get repair/service for it. Expensive. Will not purchase LG product in the future
Originally posted on lg.com

No, I do not recommend this product

Extremely Well made lots of space good quality

Leo Aquino MD 7/4/2022

The only problem is if something goes wrong no technician around here Will want to repair them
Originally posted on lg.com

Yes, I recommend this product

Dont buy an LG refrigerator

Teri55 6/29/2022

The refrigerator was fine until it stopped cooling after four years. There is no one in my area that will even attempt to fix it. Request for service resulted in my spending many hours on the phone with delay after delay after delay. Now I have a very expensive and non-working refrigerator that cant be fixed. Prior to completely breaking down the icemaker worked very poorly.
Originally posted on lg.com

No, I do not recommend this product

Great capacity

Eliut Agudelo 6/27/2022

We bought this fridge 2 and a half years ago and enjoyed it very much until it failed to death beyond repair
Originally posted on lg.com

No, I do not recommend this product

LG frig

hard working in NC 6/25/2022

I Love my 4 door refrigerator/freezer have had for 6 years UNTIL it broke and part is on delay. I am saddened
Originally posted on lg.com

Yes, I recommend this product

3 year old frig doesnt work

Val Prestidge 6/21/2022

LG response is horrible. Ive been living without refrigerator now for almost a month
Originally posted on lg.com

No, I do not recommend this product

Terrible

Riley McDermott 6/20/2022

Ive been without a refrigerator for around a month. Now they cant fix it because the parts were shipped and have damage
Originally posted on lg.com

No, I do not recommend this product

Looks nice nice features functionability POOR

Kenny Gold 6/2/2022

I have been very disappointed with this refridgerator. Had for 4 1/2 years and has quit working 4 times. 3rd time new compressor evaporator reprogram. 1 year later not cooling again. New evaporator fitting recharged. Hard telling what it did to the compressor being low on freon. Not impressed
Originally posted on lg.com

No, I do not recommend this product

Reliable with great practical features

GRTSAM 5/22/2022

So happy with the LG refrigerator has some awesome features
Originally posted on lg.com

Yes, I recommend this product

Best ever frig

LMNS 5/19/2022

The size and storage flexibility is amazing. Great compartments. Easy to see everything. Love the compartments and door in door.
Originally posted on lg.com

Yes, I recommend this product

ITS AWESOME

Eishe 5/2/2022

This fridge was worth a 6 month wait. We were very picky on available brands especially and features offered didnt then and dont now compare with our choice. Its large enough highly efficient and very user friendly. It remains clean and fresh. I still have all the plastic covering on the fridge 6 years on I am proud of my choice. Btw I also have an LG microwave washer dryer and dish washer...should that be telling?
Originally posted on lg.com

Yes, I recommend this product

Poor compressor

Unhappy in Santee 4/24/2022

Have had the refrigerator less then 5 years and had to have compressor replaced and now another component of the cooling system
Originally posted on lg.com

No, I do not recommend this product

Dont buy an LG Linear/Inverter refrigerator

Sgreco 4/21/2022

Had the refrigerator for a little over a year when the compressor overload relay failed. I repaired it myself. With the refrigerator a little over two years old the compressor failed a known problem with this model. Its going to take over three weeks to get it repaired
Originally posted on lg.com

No, I do not recommend this product

Dont Buy

kem535 4/21/2022

This product already had to have a part replaced that caused everything to stop working. Had to wait so long to fix that all my food spoiled. Ice maker also broke right outside of 1 year warranty. Completely unacceptable for the price I paid
Originally posted on lg.com

No, I do not recommend this product

Warranty services

Krishank 4/20/2022

I bought a refrigerator app 1 1/2 ago and the compressor went bad and warranty covered it. We had a good service however this is a new model and the compressor to go out was weird but again LG covered everything. In the future I will go with LG if purchasing again
Originally posted on lg.com

Yes, I recommend this product

Modern refrigerators

Crief 4/13/2022

All modern refrigerators are made with cheap lightweight components and do not last. Bring back heavy duty units.
Originally posted on lg.com

No, I do not recommend this product

Dont buy

Slp2001 4/9/2022

While we love the size and overall function of our fridge we have now lost hundreds of dollars of food multiple times because of it breaking. Thankfully parts are under warranty but that hasnt saved our food. Ice maker brine within a couple of years n our first our home warranty replaced it. The first fridge went into the basement no need for ice maker and the compressor broke. Within 3 years the compressor broke on the replacement fridge. Had some issues in between with cooling that LG claimed was our fault. So between the 2 refrigerators we have lost all of our food in both fridge and freezer a total of 6 times. Thats a lot of money
Originally posted on lg.com

No, I do not recommend this product

Computer in Door Died

herb5212 4/9/2022

This refrigerator is less than 3 years old and ice maker water dispenser stopped working. Took over 3 months to get repair person out to tell us it is the computer in the door. Very sad
Originally posted on lg.com

No, I do not recommend this product

Family of Seven

ScottHouseOfSeven 2/28/2022

Weve had it for more than a year and love the space. Some of the features we werent sure about and now enjoy eg the strange two-in-one door others we thought wed like but really dont use eg. the hollowed out spot on the bottom of the fridge portion with tempered glass. But the space is amazing. The fridge drawer has proven quite helpful for kid-accessible snacks as has the freezer drawers. Its a great refrigerator. I should mention that the compressor went out on it. But it was well within warranty and replaced without any pushback.
Originally posted on lg.com

Yes, I recommend this product

Manuela1295 2/15/2022

I bought a refrigerator on 2018 and now its been almost 6 months it doesnt work
Originally posted on lg.com

No, I do not recommend this product

Worst purchase ever

Frustratedinutah 2/14/2022

Ive had so many problems with this unit. The compressor went out the first year right before Christmas. It didnt get repaired until after the holidays. We were never compensated for our food loss. The middle drawer quit working and now it growls all the time. LG is no help. They just say to call service. They send out papers to compensate those who have had trouble which I filled out over a year ago and no response. I will be avoiding LG appliances in the future.
Originally posted on lg.com

No, I do not recommend this product

Compressor Failure

Plecolover 2/6/2022

Bought in December 2017 with a three year warranty. Compressor failed 14 months later. Even though there was a class action with the consumer being the winner I was still out of warranty. They did repair it for free but I lost over $500 worth of food. All they would offer me is a $50 courtesy payment. Not acceptable. As there was a known problem I feel that the foods list due to spoilage should also be covered. As of now LG has loyme as a consumer.
Originally posted on lg.com

No, I do not recommend this product

Disappointed

Joyous2b 2/5/2022

Bought this 4 years ago and its already stopped cooling and freezing.
Originally posted on lg.com

No, I do not recommend this product

Poor quality

Billi5 1/29/2022

Purchased the fridge and had to replace the motherboard one month after the purchase. Lost all the food in the fridge and freezer. Two years later compressor died.
Originally posted on lg.com

No, I do not recommend this product

Liked refrigerator

Barb1973 1/26/2022

Thought LG made good products but as soon as other products break will not be replaced with LG products ever again will inform other people about crappy products also
Originally posted on lg.com

No, I do not recommend this product

Great storage spaces beautiful exterior

Dar35 1/26/2022

Bought in 12/2017. Only disappointment is that the compressor and the coil already had to be replaced. At least the warranty covered it. But it is a lot of money for a frig that requires major repair at only 4 years old.
Originally posted on lg.com

Yes, I recommend this product

Great fridge with minor issue

Jmoussa 1/12/2022

We bought this fridge a while ago and although we have never had any issues I was surprised to know that it no longer dispensed water or ice. After getting an LG technician take a look at it it was determined that the wiring in the door is broken and the entire door must be replaced. I understand that issues as such come up but it was odd to experience this within 5 years of purchasing the fridge.
Originally posted on lg.com

Yes, I recommend this product

Good set up - bad compressor

Darrenk 12/27/2021

Bought frig and have had issues since- 3 techs later and compressor changes . Then the same issue again 1 1/2 yr later. Now its been 4 weeks plus trying to figure out the issue.
Originally posted on lg.com

No, I do not recommend this product

Poor dependability

Chummy 12/25/2021

Third time I have lost all food due to failure of this refrigerator.
Originally posted on lg.com

No, I do not recommend this product

Customer service is a joke

Littlebit5505 12/22/2021

I bought this fridge back in 2019 as of Nov 15th 2020 it no longer works. Been given the run around by LG customer service. Sent paperwork 5 times and still they dont honor their warranty. Been without a working fridge for over a month. Lost Thanksgiving food Having Christmas food is a joke and New years will bring us no working fridge either Warranty sucks and they dont give you enough to replace the unit with the same square footage
Originally posted on lg.com

No, I do not recommend this product

Beautiful fridge

GrammyT 12/8/2021

Bought this November 2018. Never had a problem with it other than slow ice making clumping together until Sunday before Thanksgiving 2021. Our condenser ice maker crapped out on us. Luckily we had purchased additional 5yr warranty on it. It took us 2 wks to get it repaired thank God for kids college dorm fridge and Low Temps out on unheated back porch we survived. It works better now than when we bought it. Ice is made in a flash and its colder than ever. There is soooo much room in this fridge things can get lost in there. The middle drawer comes in handy for grandkids to gram their snacks/drinks instead of opening upper doors all the time. The quick grab door on the upper front right comes in handy too for things you use alot of. Its a beautiful fridge and although we were 2wks without one LG custo.er service and their repair technicians was fabulous. I would deffinitly buy this again.Thanks LG for a great product customer service and wonderful repair technician to fix it for us.
Originally posted on lg.com

Yes, I recommend this product

Pretty but the compressor only lasts a year

Jenisys77 11/28/2021

I enjoyed our LG refrigerator for a year and then the compressor went out. We lost so much food in the freezer and refrigerator and on top of that the compensation is only $250max so it does not cover the cost of the loss.
Originally posted on lg.com

No, I do not recommend this product

Great but

T619 11/21/2021

I love everything about this fridge but the shelves are not suited for many tall bottles. I havent raised one of the shelves yet and that will make the top shelf extremely close to the top. I need to play around with it but my fridge has so much stuff it was be a big task. Most of my bottles are laying down. Thats frustrating. The ice make is good for one person. If you have a large dinner you may have enough ice for 5 people but no refills. The cubes are very very small and the ice capacity when full May fill a gallon jug with room to spare. Remember to buy ice. I looked at new fridges and none of them had the same features as this one.
Originally posted on lg.com

Yes, I recommend this product

Poor wuakutu

Dianne7 11/20/2021

We bought this 5years ago and so wish I had never purchased
Originally posted on lg.com

No, I do not recommend this product

Should not quit working in 6 years.

Whateverworks 10/15/2021

I loved it - until the compressor went out. It was nice before that
Originally posted on lg.com

No, I do not recommend this product

Great features but big let down on quality

Jdputput 10/14/2021

I bought this refrigerator around 4 1/2 years ago because it came with great features and a great warranty. However after 3 yrs stopped working and ended up throwing out a lot of food. Called LG to see what can be done they could not fix had to call service to come some days later and defrost this thing and get it back to work. Nearly 2 1/2 yrs later same thing this time even worse. The compressor was bad and had to be replaced out of use for a week and not to mention wasted food.
Originally posted on lg.com

No, I do not recommend this product

Onto Repair Number 2

Tripwire759 9/25/2021

The refrigerator was really nice when I first purchased it. Two years later the compressor died. Not even a full year and the freezer is back to not working. Called LG and they have scheduled a second repair. The problem is that the repair people are so booked that it is taking almost a month to get someone out to repair it. Hopefully they repair compnay doesnt cancel on me again.
Originally posted on lg.com

No, I do not recommend this product

Overall great buy

Jazzy Lady 9/21/2021

This fridge is not only appealing to the eye but also very spacious functional and convenient It was a great buy and looks great in my kitchen Would highly recommend for all its amenities
Originally posted on lg.com

Yes, I recommend this product

Trouble trouble

Lb61 9/20/2021

I have had several issues with my fridge. First I lost the entire contents of a well stocked refrigerator at the height of the pandemic. The frustration was compounded since lg would not send a repairman due to covid. Now my freezer is a solid block of ice and the coverage is over so its my problem again. Sorry I bought it
Originally posted on lg.com

No, I do not recommend this product

Might be a lemon

Jsoest 9/3/2021

We purchased this appliance along with the rest of our new kitchen appliances in late 2016. We had to have work done to the microwave and now I had to spend a significant amount of money on the refrigerator and its not even completely repaired yet. I think an appliance should last well past the manufacture warranty. I should not have to replace major components of a fairly new appliance.
Originally posted on lg.com

No, I do not recommend this product

Garbage

Screw LG 8/28/2021

I lost all my food because the compressor on my fridge went out and you guys denied me for the food reimbursement I dont understand it was under warranty why would I be denied Ill never buy LG again
Originally posted on lg.com

No, I do not recommend this product

Love the Fridge

bcgirl2007 8/28/2021

Love all the features of this fridge and it holds so much. The LG service was fantastic when I needed service.
Originally posted on lg.com

Yes, I recommend this product